FAQ for Sellers with Cross Estates in St Ives

Cross Estates - Estate Agents in St Ives - Couple shaking hands with estate agent

Why choose Cross Estates in St Ives to sell my property?

any people recommend us to their friends and colleagues which is evidence that we work hard to sell property, succeeding on many occasions where others have failed. We are members of the ‘Team’ network of independent Estate Agents that gives your property unrivalled coverage over the country. We work for ourselves and not shareholders. All the staff live within the St Ives area and have been working and selling property within the area for many years.

I’m interested in selling my property through Cross Estates. What should I do?

ll you have to do is give us a call or send us an e:mail. We will arrange to meet you at the property for a no obligation valuation, we will explain the procedure of selling, answer any queries you may have, tell you our fees and give you a price.

Can I instruct more than one estate agent to sell my property?

Yes, you can, but in our experience we have found that instructing just one Estate Agent (Cross Estates) for example for a limited number of weeks (sole agency period) is more than sufficient. If you were to instruct more that one agent, this is known as multiple agency and fees would increase accordingly

What are Estate Agents Fees for selling my property?

The fees are a percentage or a fixed price based on the price that the property sells for. Our fees do include VAT, and are payable on completion of the property. The sole agency fees are cheaper than the multiple agency fees. We work on a no sale no fee basis, so if you do not sell then you don’t pay.

Can I have a For Sale board?

Yes of course, we will always ask permission to erect a For Sale board, it is one of the oldest and still one of the most effective sales tools in the estate agency box. Our boards comply with the town and country planning act, it is an offence to have more than one double sided board per property.

Do I have to be present at the viewings?

No, we prefer that sellers are not present as this enables us to get honest feedback, the potential buyer also feels more comfortable. If we need you to be present we will ask you to stay when arranging the viewing.

Will you need keys to do a viewing?

Yes that would be helpful to us, although some people arrange for other access into the property when a viewing takes place.

Do I need a Home Information Pack?

No. As of 20th May 2010  you will no longer need a HIP to market your property, however you will still need an Energy Performance Certificate (EPC)

Can Cross Estates arrange the EPC for me?

Yes we can! Once you have instructed us to sell your property we can arrange for our energy assessor to contact you and arrange a convenient time for them to come and do the EPC. It generally doesn’t take long, but access to the loft would be beneficial and or roof space, access to the boiler and electric boxes. Any information you have on cavity wall insulation or loft insulation is also useful

What happens when you receive an offer on my property?

We will of course forward any offer you  receive as soon as possible, either by phone, e:mail and of course by writing, up until contracts have been exchanged, unless you have asked us otherwise, for example, you will not look at offers under a certain amount, or you have withdrawn the property from the market while a sale progresses.

Can you recommend a solicitor for me?

Yes of course we can, we have a number of local solicitors that we have used over many years.

How will I pay your charges once sold?

Once you have exchanged contracts we will submit our bill to your solicitors. The amount charges will either be a percentage of the sale price or a fixed fee. Your solicitor will send you a final settlement statement, and they will arrange for our fees to be paid.

If you would like to ask any further questions please contact us. We look forward to speaking with you.

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